How to Ask for a Review in Email

Reading online reviews is the fastest way for customers to find out what a business is similar and whether it'southward correct for the customer or not. If yous don't have online reviews, you're missing out on a large part of your audience. The question then is how to ask for a review. About people don't like to solicit praise, so this tin can seem awkward. Nosotros came upwards with xix ways to ask for reviews and provided templates to make this a little less awkward.

How to Enquire for a Review: 19 Strategies and Templates

one. Automatic Email

If yous're wondering how to ask for a review, an automated e-mail is more often than not the easiest way. If you take a sizeable e-mail list, you can reach many customers at one time. Make the email sincere, straightforward, and easy. Tell your customer what you lot're looking for, why it's of import, and how they tin can quickly and hands aid you out. Here's an email template for asking for a review. Information technology'south platonic to make full in blank areas with customization tags, but this is non required.

Subject line: How are we doing?

Howdy [client's first proper name],

Loyal customers similar you are actually important to usa and we appreciate your continued back up. We were wondering if you could help united states out today and write a [Google / Facebook / Yelp / etc.] review. This helps other customers like you find usa and information technology really helps our business. Tell united states about your latest experience, or something you love about [your business name]. Go correct to our folio using this link—leaving a review takes less than a minute! [Insert link hither]

Thank yous so much,

[Your name]
[Your title]
[Your business organisation]

Featured Resource: Google Review Link Generator

Get your Google Review Link + Google Review Resource for Business Owners

2. In-Person

If you don't know how to ask for a review online, or you don't have a large or engaged electronic mail listing, an in-person request tin can too be constructive. This is ideal for business owners who like to appoint with customers face-to-face and know their customers well. It might be helpful to requite the client a menu with an applicative link on it, so they tin more hands find your page. You probably already take a good way to ask for a review, but if non, y'all might say something like this,

Hullo, [Customer's proper name] it'southward bang-up to see you lot again. If you lot have a infinitesimal while you're here, I was hoping you could do me a favor. We're trying to go some more [Google / Facebook / Yelp / etc.] reviews on our page—could you put one in? Only put this link in your smartphone or search for our page. We'd really appreciate it!

3. Facebook

Knowing how to ask for a review on social media can be extremely helpful. If you share your latest events and happenings on Facebook and customers regularly appoint with yous, they're more than likely to leave a review. Since they're already online, including the appropriate link ways they tin can leave a review in just a few clicks. Here's a template for asking for a review on Facebook:

Hey everyone!

We dear hearing that we're doing a slap-up chore at [your business'due south name]—it really makes our day. We've heard a lot of prissy things from our awesome customers, and we were hoping you all could share with [Google/Facebook/Yelp/etc] too.

Would you write u.s. a review? Information technology takes less than a infinitesimal! Just click the link and talk most what you love nigh [your business'south proper name], or your well-nigh recent visit. Here's the link; [insert link here]

Thanks for being awesome

—Your friends at [your business organisation'due south name]

4. Twitter

If Twitter is more effective for your concern, you tin ask for a review on this platform likewise. Knowing how to ask for a review on Twitter is slightly unlike than Facebook, since tweets are much shorter, and customers generally swallow a lot more of them. This means you lot'll probably accept to post this a few times to get a response. Hither'southward an example tweet you might use to ask for a review:

Exercise you love [your business's proper name]? Would you write united states of america a review? You lot'd make our 24-hour interval. Click the link and talk about what you lot love about [your business's name] >>> [insert link hither]

5. LinkedIn

Many B2B companies and some B2C companies use prefer LinkedIn for social media appointment. Only like the previous 2 examples, it'south important to know how to enquire for a review on this platform specifically. LinkedIn mostly calls for a more than professional person vocalism and slightly longer posts, which probably makes sense with your business's voice and brand. Hither's an template for request for a review on LinkedIn.

We at [your concern's name] have had a neat year so far, and nosotros owe information technology to our terrific customers. Nosotros dear hearing almost a job well-done, and we were hoping you all could share your thoughts on [Google/Facebook/Yelp/etc] as well. If you lot oasis't already, would you share your experience in a review? Click the link below to write a review (it takes less than a minute!)

[insert link here]

Thank you

—Your friends at [your business's name]

six. Receipts

Maybe you don't take time to chat with customers regularly and yous don't utilize an email list. You can too ask for reviews on the bottom of your receipts. Program your machine to leave a small message on the bottom of each receipt, including your Google review link, or anywhere else you want to assemble more reviews. You might use 1 of these:

• How was your visit? Tell us [insert link]
• Evidence your support [insert link]
• Did yous dearest your visit? Go out u.s. a review! [insert link]
• Local support keeps united states going. Get out a review hither [insert link]
• Back up local concern—Leave a review here [insert link]
• Tell your friends nearly us and get out a review! [insert link]
• Help others find usa—Get out a review hither [insert link]

Featured Resources: Google Review Link Generator

Get your Google Review Link + Google Review Resources for Business organisation Owners

7. Chalk Lath

A message lath in your store is not only a bully place to show today'due south specials—y'all tin can also apply information technology to go messages and requests out to your customers. This makes it a peachy place to ask for reviews. Only like on your receipts, brand your message brusk and sugariness, and include the applicable link if yous tin can. Consider a message like this:

• It'southward a great day to leave a review for your favorite place! [insert link]
• Love your [product]? Tell others and leave a review! [insert link]
• Assist your friends observe your favorite spot—go out a review [insert link]
• Don't keep u.s.a. a secret—tell your friends and leave a review! [insert link]
• Tell your friends well-nigh this awesome place you discovered—go out a review! [insert link]
• Practise your skilful act for the day—exit usa a review [insert link]
• Did we do a adept job? Say something nice—leave a review [insert link]
• Give your celebrity endorsement on [Google/Facebook/Yelp] [insert link]

8. Menu

If you use a menu, a list of services, or something like that all of your customers see, this is a great identify to enquire for reviews. Once again, you'll want a short and eye-communicable statement. Attempt one of these:

• Dear our [production]? Leave a review at [insert link]
• Are you a big fan? Tell us! Exit a review hither [insert link]
• Come up here often? Exit a review! [insert link]
• Nosotros recommend the [product]. So do our reviewers! Add yours [insert link]
• Visited us before? We're glad y'all're back. Care to get out a review? [insert link]
• Skillful reviews help other customers like you observe u.s.! Add yours [insert link]
• We'd love to hear from y'all! [insert link]
• Tell united states of america well-nigh your favorite thing hither! Go out a review [insert link]
• Nosotros all like to hear nice things. Get out a review! [insert link]
• Compliments to the chef? Put them online and leave a review! [insert link]

nine. Afterward-Sale E-mail

Most businesses send a customer a follow-upward email after making a buy to make sure everything went according to plan. This is a great time to ask for a review. Here's a template for asking for a review in an after-sale e-mail.

Subject line: How was your purchase?

Hi [client's commencement proper noun]

Nosotros're just checking in to make certain that you received your [product / service] and everything is top-notch. If y'all take whatsoever questions or you need anything, experience free to contact the states at [contact information].

If you've enjoyed your [product / service] and so far and you experience nosotros've done a expert task, nosotros'd honey to go your feedback. Click the link to leave a review [insert link]. It volition only take a moment and helps us out a lot.

Thanks!

[Your name]
[Your title]
[Your email]
[Your phone number]
[Company name]

10. Check-In E-mail

A check-in e-mail with your customer is similar to the previous after-auction e-mail, but a bit different. This email is designed to re-appoint customers you haven't heard from in a while, or go on loyal customers from losing interest. If you're not sure how to ask for a review using this email, start with the case below. This email template for asking for a review includes a client feedback section, still you should but utilize this email if you lot're likewise prepared to act on the customer feedback that y'all receive.

Bailiwick line: But checking in

Hi [client's first name],

How are you? We hope that things take been going well for y'all lately, and we promise that [Concern name] has been at least a pocket-size part of that. Your happiness is important to us, and we'd like to know what you're looking for, and then we can evangelize it!

Based on your most contempo [purchase / experience] is there anything you would change or add? Let us know! [Insert feedback box / invitation to reply to e-mail / link to survey / etc.]

Can't think of anything you'd alter? That'south great. Tell us about your experience in a [Google / Facebook / Yelp / etc.] review. It takes less than a infinitesimal and we would dearest to get your stance. Employ this link to get right to our page.

Cheers,

[Your name]
[Your championship]
[Your electronic mail]
[Your phone number]
[Company proper name]

Featured Resource: Google Review Link Generator

Get your Google Review Link + Google Review Resource for Business organisation Owners

11. NPS^® Email

An NPS email is similar to a check-in email, except it's specifically aimed at gathering your Cyberspace Promoter Score, which is a good indication of your customers' overall attitude towards y'all. Subsequently you send an NPS request email, you can send a follow-upwardly electronic mail to everyone who responded, or those who responded positively only. Keep in mind that this practice, called review-gating, is prohibited in Google's review policies and many other review sites every bit well, so make sure yous know what's allowed and what isn't earlier sending this asking to happy customers only. Here'south a template for asking for a review afterwards an NPS survey.

Subject line: Thank you for your feedback

Hi [customer's start name],

Thanks for filling out our survey! Nosotros appreciate it. Your response helps u.s.a. to practise amend!

While y'all're here, we were wondering if you would share your thoughts in a review? It takes less than a infinitesimal and we would love to see your thoughts out in the open. Employ this link to leave a review.

Cheers!

[Your name]
[Your title]
[Your email]
[Your phone number]
[Company name]

Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter Arrangement℠ are service marks of Bain & Visitor, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

12. Big Event

Mayhap you're holding a fundraiser, opening a new store, releasing a new product, celebrating a 10-year business organization anniversary, or jubilant another large event. Since at that place will be a lot of fizz around your concern, this is a good time to ask for a review. Yous do this in an invitation email, a sign near or around the effect, on a card, or in-person at the upshot itself. Or, you might use a variety of these strategies. If you utilize an electronic mail, try customizing this review request template:

Subject line: Yous're invited!

Hi [customer's first proper noun]

We'd like to welcome yous to our [event]! At that place'southward nothing you need to bring simply yourself—and some friends, if you like! Nosotros'll have [issue details] and you can look frontward likewise [farther details]. Here's the information:

[Event fourth dimension and place]

Meet you there!

[Your name]
[Your title]
[Your email]
[Your telephone number]
[Company proper name]

P.S. This is a large day for u.s. that nosotros'd really like to share with others. Would you write a review about your experience with us? This helps other customers like you detect us! Here's the link straight to our page: [insert link]. Thank you!

13. Competition

A contest or sweepstakes is a proficient way to go customers' attending and gather reviews. Still, continue in heed that many websites to not allow this, then it'south ideal for gathering reviews or testimonials for your own site or marketing materials. If you're using Boast, you can invite customers to submit a video testimonial to your website straight from their smartphone. Here'due south an email template you might send to let customers know:

Subject line: Share your thoughts and win a [prize]

Hi [customer'south first proper noun],

Your happiness is important to united states of america and we'd like to know what nosotros're doing well and how we can improve. If you get out a review on our site, we'll enter you to win a [prize]! Merely utilize this link [insert link to landing page], submit a review using your smartphone, and y'all're entered to win! Our winners will be fatigued [competition details], and then exist certain to submit earlier then!

Good luck!

[Your proper noun]
[Your title]
[Your email]
[Your phone number]
[Company proper name]

fourteen. Promotional Gifts

Many businesses requite away minor branded items like pencils or pens, notepads, magnets, coffee cups, pins, or other items and then customers can remember the business'due south phone number or other contact details. This is also a expert identify to put your link to a review. You probably won't accept much space, but placing an invitation as unproblematic as "exit us a review!" besides as the applicable link tin can be a helpful reminder.

Featured Resources: Google Review Link Generator

Go your Google Review Link + Google Review Resources for Business Owners

fifteen. Postcard

In the age of email, paper postcards have become more impactful. Knowing how to enquire for a review via write paper mail service compared to email is important. It's helpful to include a business milestone or another effect, instead of simply soliciting reviews. Choose a postcard with a funny, cute, or interesting photograph, and so customers will want to go on it for a while. On the written side, you might include something similar this:

Hi [customer's commencement name]

[Business name] is turning [years in business] this yr! We owe it to fantastic customers like you lot. If you bring in this postcard, you'll receive a [discount or advantage] the adjacent time you come in.

Looking forward to seeing yous presently!

Your friends at [Business organisation proper noun]

P.S. Desire to transport some dear back? Leave us a review hither [insert link] so other awesome customers can observe united states of america! Thanks!

16. Blog

If yous regularly post news and events to your web log, this is also a adept identify to enquire for reviews. How to inquire for a review on your blog is different than email or other means, mostly because you take more space. You can tell your customers what reviews mean to your business, how they are helpful, and even provide step-by-step directions. Recollect to highlight of import points, then customers who are skimming the data can get the gist.

While we apparently won't write an example blog post hither, you lot might include this curt paragraph in your review request blog mail, or any other blog mail service.

[Near the beginning or eye of your blog mail] Thanks for stopping by and keeping up with the latest from [Business name]. Today we're talking most online reviews, which means we'd dear to hear from you! Drop us a review here [insert link]. Information technology takes less than a infinitesimal!

[At the end of your blog post] Cheers for reading! In case this is feeling a little one-sided, we'd dearest for you to contribute too! Write u.s. a review here [insert link] and tell us what you think of [Business organization name].

17. Business card

Business cards are quick, useful reminders you can give customers to aid them remember your name, business name, or contact info. This is besides a groovy place to add a review reminder. Much similar the promotional items we talked almost previously, business cards don't leave much space, so simply add a argument like "leave the states a review here [insert link]."

18. Resolving a complaint

Some client complaints are inevitable, and they're not always bad. If a customer complains, you lot'll know if in that location'southward a problem you lot demand to fix. Think that it'south improve for a client to make a complaint directly to you rather than leave a bad review. If you can resolve this complaint and provide fantastic customer service in the meantime, you lot might only create a loyal customer. After all, average service is pretty normal, but when a business goes in a higher place and beyond to resolve a problem, information technology makes an impression.

Here'southward an email template for request for a review later on you've resolved a complaint.

Hi [customer's commencement name],

Nosotros accept a lot of pride in a task well-done and if something goes wrong, we desire to fix it. Nosotros noticed that you recently encountered a problem and contacted our customer service reps. Was your trouble resolved? We sure hope and so. If non, nosotros want to correct it. Reply to this email or visit us at [customer service contact information or a link] and then we can fix it right away.

If your trouble was resolved and y'all were blown away by our customer service reps, we'd really love to hear about information technology! Exit the states a review and talk about your experience, so nosotros can thank our wonderful service staff. Here's the link to our review page; [insert link]

Thank you!

[Your name]
[Your title]
[Your electronic mail]
[Your phone number]
[Company name]

xix. In-shop kiosk

With an in-shop kiosk, you tin get your customers' attending and permit them to get out a review at the same fourth dimension. You might mount a tablet, laptop or smartphone in your store, or even create a video booth where customers can record their reviews. By fixing an app to kiosk mode, you can brand sure that customers only use the device for reviews. Place a sign and instructions near the device so customers know that they are costless to utilize it and how they can exit a review. You lot sign might read something like this:

Hey folks!

At [Business name] we love to hear from our customers. Here's your adventure to share your thoughts!

Click the app and enter your information to get out your review! Commencement recording, tell us what y'all love about [Business name], and so submit the review when you're done. Or, if you're not sure nearly your recording, you lot can delete it and effort again. Recall to keep information technology PG! Watch our website and social media in the next few days and you might meet your review!**

**Nosotros desire to share your thoughts with all our fans. By submitting your review, you give [Business name] permission to post your video to our website, social media, and other marketing materials. If you lot accept questions, feel free to contact us.

Featured Resource: Google Review Link Generator

Get your Google Review Link + Google Review Resources for Business Owners

Now that yous have nineteen ways to ask for a review, expect through the list and find which are all-time for you. You can try multiple different ways at any in one case. Remember, the customers who appreciate y'all will be happy to leave a review, just they might need to be asked more than than in one case.

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Source: https://boast.io/how-to-ask-for-a-review-19-ways-and-templates-to-use/